Privacy Policy

1. Introduction

Artifactual ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered project management Service.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and authentication credentials when you create an account.
• Integration Data: Data accessed from connected platforms (Notion, Slack, Jira) through OAuth tokens, including workspace content, messages, and project data.
• Usage Data: Queries submitted to the AI agent, generated documents, and Service interaction logs.
• Technical Data: Browser type, IP address, device information, and cookies for analytics and service improvement.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process your queries and generate documents and diagrams
• Sync data across your connected platforms as requested
• Send you updates, security alerts, and administrative messages
• Analyze usage patterns to improve our AI models and features

4. Data Storage and Security

Your data is encrypted at rest and in transit using industry-standard encryption protocols. Integration tokens are stored securely and never shared with third parties. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Query logs and generated content are retained for 90 days unless you request earlier deletion. When you disconnect an integration, associated tokens are immediately revoked and cached data is purged within 24 hours.

6. Third-Party Services

Artifactual integrates with Notion, Slack, and Jira to provide its Service. Data shared with these platforms is governed by their respective privacy policies. We only access the minimum data necessary to fulfill your requests and do not sell your data to third parties.

7. AI and Machine Learning

Your queries and interactions may be used to improve our AI models. We anonymize and aggregate data before using it for model training. You can opt out of contributing to model improvement through your account settings without affecting your ability to use the Service.

8. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent for data processing at any time

9. Cookies

We use essential cookies for authentication and session management. We also use analytics cookies to understand how the Service is used. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at iamfaham@outlook.com.